Announcement
Last updated on Feb 7, 2024
Everything in our Etsy store is brand new and made by us here in our U.K. based studio.
We aim to ship all orders within 1-2 working days. Please note that after your item is shipped it will take approximately 2 working days to arrive within the UK and a minimum of 7-10 working days outside of the UK.
**Fancy a discount?**
Spend £20 or more and use code 10off at checkout to get 10% off your whole order!
Spend £50 or more and use code 15off at checkout to get 15% off your whole order!
Why not pop over and say hi to us:
www.facebook.com/mollyandizzie
Instagram.com/bymollyandizzie
Featured items
Items
All Items
Reviews
5 out of 5 stars
(5016)
See reviews that mention:
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Lynne Mcchristie on Apr 10, 2024
5 out of 5 starsLovely item, very quick deliver, will definitely purchase more items from seller.
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Jennifer on Mar 20, 2024
5 out of 5 starsLovely delicate bracelet, exactly what I was after. Thanks
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About byMollyandIzzie
Sales
41,063
On Etsy since 2014
Creating beautiful jewellery is our passion!
Shop members
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Sarah
Sometimes Boss Lady & Chief Beverage Officer
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Charlotte
Production Assistant And Chief Inspiration Officer
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Louise
Head Of All Things Packing
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Louis
Chief Biscuit Eater & Guest Announcer
Shop policies
Last updated on
May 10, 2022
Here comes the boring bit... it's important though so please bear with me and read on!
By Molly&Izzie Ltd Registered Office: Holywell House, Irthington, Cumbria, CA6 4NN
By Molly&Izzie Ltd is a limited company registered in England and Wales
Registered Company No 11161345
VAT number: 286173576
By Molly&Izzie Ltd Registered Office: Holywell House, Irthington, Cumbria, CA6 4NN
By Molly&Izzie Ltd is a limited company registered in England and Wales
Registered Company No 11161345
VAT number: 286173576
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
Payment
Payment can be made via PayPal and all major credit/debit cards.
CANCELLATIONS
I am happy to cancel and refund your order at any time providing it is not a personalised order and has not yet been shipped. Once it has been posted, it will be too late for me to do this. If you decide you want to cancel your order after it has been shipped please refer to the refund section for information on how to return you item for a refund.
CANCELLATIONS
I am happy to cancel and refund your order at any time providing it is not a personalised order and has not yet been shipped. Once it has been posted, it will be too late for me to do this. If you decide you want to cancel your order after it has been shipped please refer to the refund section for information on how to return you item for a refund.
Shipping
The dispatch time (shown on each listing) is how long after you place the order you should expect the item to be shipped, it is not how long it will take to arrive with you.
Items sent within the UK are sent via 1st class post, please allow at least 2 working days for delivery after your item has been dispatched. This is only a guide and may take longer. Royal Mail do not Class post as being missing until 10 working days after the date of posting. If your items have not arrived after 10 working days a full refund or replacement will be given.
Items sent outside of the UK will be sent International Standard and take a minimum of 7-10 working days for delivery after dispatch. This is the most cost effective method of posting and does not have tracking. If you wish for your parcel to be tracked please ensure you upgrade to this option.
Royal Mail does not class items posted internationally as undelivered until 20 working days have passed for items sent to Europe and 25 working days to the rest of the world. If your item hasn't arrived after these timescales a full refund or replacement will be given.
All orders will be sent out in padded envelopes.
It is the buyers responsibility to ensure their PayPal account shows the correct, current address. No refunds will be given for items sent to an old/incorrect address.
Items sent within the UK are sent via 1st class post, please allow at least 2 working days for delivery after your item has been dispatched. This is only a guide and may take longer. Royal Mail do not Class post as being missing until 10 working days after the date of posting. If your items have not arrived after 10 working days a full refund or replacement will be given.
Items sent outside of the UK will be sent International Standard and take a minimum of 7-10 working days for delivery after dispatch. This is the most cost effective method of posting and does not have tracking. If you wish for your parcel to be tracked please ensure you upgrade to this option.
Royal Mail does not class items posted internationally as undelivered until 20 working days have passed for items sent to Europe and 25 working days to the rest of the world. If your item hasn't arrived after these timescales a full refund or replacement will be given.
All orders will be sent out in padded envelopes.
It is the buyers responsibility to ensure their PayPal account shows the correct, current address. No refunds will be given for items sent to an old/incorrect address.
Additional policies and FAQs
All designs are protected by copyright and cannot be copied or reproduced without express written permission. Purchase of this print does not transfer reproduction rights.
Actual printed colour may differ slightly from colours on screen due to different screen resolutions.
Actual printed colour may differ slightly from colours on screen due to different screen resolutions.
Privacy
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Sarah Ann Patterson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at admin [!at] mollyandizzie.co.uk. Alternately, you may mail me at:
Holywell House, Irthington, Cumbria, CA6 4NN
See this Seller Handbook article for a sample privacy policy you can customize for your shop.
To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewellery, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.
Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Sarah Ann Patterson, am the data controller of your personal information. If you have any questions or concerns, you may contact me at admin [!at] mollyandizzie.co.uk. Alternately, you may mail me at:
Holywell House, Irthington, Cumbria, CA6 4NN
Seller details
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